Privacy Policy

This Privacy Policy explains how Portraitly collects, uses, and protects information when you use our website and services. We are committed to handling your information responsibly and providing clear choices about your data.

Information we collect

We may collect information you provide directly, such as account details, uploaded content, preferences, and messages sent to our support team. We may also collect basic device and usage information to maintain website performance, improve our services, and help keep the platform secure. Payment information, when applicable, is processed by trusted payment providers.

Third-party services

We may work with trusted third-party providers that support essential services such as hosting, analytics, security, customer support, and payments. These providers only receive the information needed to perform their services and are expected to protect your information appropriately.

Data retention and your choices

We keep information only for as long as necessary to provide our services, maintain security, resolve issues, and meet applicable legal requirements. Depending on your location, you may have rights to request access, correction, deletion, or other choices regarding your information.

Cookies and website technologies

Portraitly may use cookies and similar technologies to support essential website functions, remember preferences, understand usage patterns, and improve security. Where required, we provide appropriate choices for managing non-essential cookies.